I am not sure why I have been contacted about the termination of an apprenticeship provider’s funding agreements

Overview

This article provides information for employers who have been contacted about the termination of a training provider’s funding agreements and what steps to take if you believe the notification does not apply to your organisation.

What to do if you are not sure why you have been contacted

If a training provider you work with has its apprenticeship funding agreements with the DfE terminated, the DfE will write to notify you at the earliest opportunity. Correspondence will be issued to all employers with continuing apprentices according to the training provider’s apprenticeship data. 

If you receive communication from the DfE regarding the termination of a training provider's apprenticeship funding agreement and you are unsure why you have been contacted, please contact DfE to clarify the situation.

Contacting DfE 

You can contact DfE by following these steps using the Customer Help Portal:

When prompted with the "Is this enquiry about a specific organisation?" screen, select "yes" and provide the details of the training provider mentioned in the communication you received from DfE.

• When asked "What is your enquiry about?", select "Provider Closure"
• On the enquiry details screen, specify the nature of your enquiry by typing "I am not sure why I have been contacted" in the "Add a short title" box
• In the "What is your enquiry?" box, provide the following information:
  • The name of your organisation
  • The employer reference number stated in the communication received from DfE
  • Confirmation of whether you recognise the name of the apprenticeship training provider mentioned in the communication
  • Confirmation of whether you have ever enrolled any employee(s) in an apprenticeship with the training provider mentioned
  • Any additional details regarding employee(s) who may have undertaken apprenticeship training with the training provider mentioned

Need support?

Please contact the the Apprenticeship Service if you are having issues. 

If you have a specific query about that is not covered by this information or the guidance, please contact us using the Customer Help Portal.