Resolving issues with DFE Sign-In

To log in to DFE sign in, you need an account. 

I don’t have an account

If you do not have an account, your organisation approver can add you as well as giving you access to relevant services. If you do not know who your approver is, you can raise a query through our Customer Help Portal. 

If you don’t have an approver, you can create an account. 

I do have an account but I’m having technical issues

If you already have a DFE Sign-In account and still cannot log in, submit a support request. Once you have raised a request you will get an automated reply with a reference number.

If you have sent a request and not received an auto reply, please check your spam folder, because emails may come from a noreply address. It can take up to five working days to receive a response.

Need support?

You can talk to our community for peer to peer support.

If you have a specific query about that is not covered by this information or the guidance, please contact us using the Customer Help Portal.