Data Operations User Manual

Published

Last updated

From: Department for Education

Contents

1.1        Accessing the forum

1.2        Logging into the forum

2.1        Navigating the forum

2.2        Subscribing to channels and posts

2.3        Post status

2.4        Creating a post 

2.5        Joining the conversation

3.1        Using the search functionality

 

1.1   Accessing the forum

The Data Operations community is accessible via DfE Sign-in. You will need an existing DfE Sign-in account or to create a new DfE Sign-in account if you haven’t used DfE Sign-in before.

You can request access to the Data Operations community from your organisation’s approver. Once granted you will be able to sign into the forum.

The Data Operations community is accessible via DfE Sign-in. You will need an existing DfE Sign-in account or to create a new DfE Sign-in account if you haven’t used DfE Sign-in before.

You can request access to the Data Operations community from your organisation’s approver. Once granted you will be able to sign into the forum.

 

1.2   Logging into the forum

The new forum is part of the DfE Help Centre. You can sign in using your DfE Sign-in credentials using the link in the top right corner, doing so will make the DataOps Community Hub link active. 

1.png

 

2.1 Navigating the forum

The landing page for the DataOps Community Hub looks like this:

2.png
 

The folders are collapsible, and channels are accessible by clicking on their names within the folders.

A channel looks like this:
3.png

Within channels posts are sorted as newest by default, but can also be sorted to see which posts have most recently been commented on or have the most interaction.

You can click on a post to comment or read the conversation that has taken place on that topic.

Posts will be automatically locked for further comment after 90 days, although they will remain within the forum as read-only.

For more information on using the channels, please familiarise yourself with the information contained in the ‘Privacy Notes’ and ‘Terms of Use’ channels in the General folder:

4.png


2.2 Subscribing to channels and posts

To receive automatic email notifications when a post is created in a channel, click the ‘Subscribe to channel’ button beneath the community banner. 

5.png
 

You can also click on ‘Subscribe to topic’ to subscribe to a post to get automatic email notifications when another user or a moderator comments on a post.

6.png

2.3        Post status

By default, post status will read as ‘none’. DfE moderators can change the status to ‘investigating’ or to ‘answered’ to indicate DfE interaction with a post.

7.png

8.png

 

2.4        Creating a post

To create a post, click on ‘Create new post’ within the channel.

9.5.png

This will take you to a new screen with some guidance on post creation. You can also drag or paste images into the text box, or tag other users with the ‘@’ symbol followed by their username.

10.png

 

2.5 Joining the conversation

After clicking into a post you can read responses from other users and post a reply yourself. As set out above, you can also subscribe to the topic to receive automatic email notifications whenever another user or moderator replies to this post.

11.png

3.1 Using the search functionality

The search bar is accessible from the DataOps community landing page:
 12.png

This will then take you to a results page for your search. To search within the forum ensure that you have selected the section ‘Peer-led discussion posts’.

13.png

You can also limit your search to a specific channel by selecting it in the ‘Intended audience’ list down the left-hand side. Further refinement of the search can be had by searching with specific date ranges or sorting by relevance, newest or most recently updated.

 

 

Other ways to get help

Talk to our community

Discuss topics on further education and skills with other providers.

Contact us

Use our web form to submit an enquiry.

Is this page useful?

You have 500 characters remaining