Lisa Taylor

LLDDHealthProb_06

Created

None

I keep getting the above error regarding the LLDD Health. It states that the learner has identified that they have a LLDD Health Problem but the LLDD Health details have not been returned, however the details have been input. We use ebs Central, is anybody else having a similar issue?

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Steve Hewitt

Have you maybe not marked one as "primary"?

Worst case, open the ILR xml file and have a look to see what's actually there? Never had a massive problem with EBS and this?

Graham Palfreman

I'm getting this problem with 4 learners today - all is well in EBS, but I am not able to find anything in the extract about the Needs, even with learners who have gone through SLD successfully

Lisa Taylor

Hi Graham

 

Have you checked that the LLDD Health Problems are mapped correctly into FY30? That was the issue for me.

Graham Palfreman

Thanks Lisa - the mapping does seem to be fine and others who have Dif dis are going through without error. Have popped a call into Tribal to try and get a solution - appears to be a bit random

Graham Palfreman

Solution was in the Mapping and now resolved - looked right but wasn't. Thanks Lisa and patience