Change of senior management personnel

I'm almost but not quite joking when I suggest just sticking it through the Service Desk? They'll get a "receipt" to show they've done it and are therefore meeting contractual requirements, and, if they've no named contact, I'm not sure what else they can do?

(see I partly write answers like this to goad ESFA staff into telling us the real answer but they rarely take the bait...)

Thanks Steve. Sending it to the Service Desk was the procedure a few years back. We asked early in December what to do, but are still without a reply. Like you, I'm hoping ESFA staff will reply.