Jonathan Franks

Submit Learner Data Service - Uploaded File Hanging

Created

I sent a file this morning at 9:00 AM and it's still processing; usually files either complete fairly quickly or fail but it's just hanging. I wondered if anyone was experiencing the same?

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Chris Roberts

Seems to be working ok for myself. Have you left it hanging or restarted the upload?

Jonathan Franks

Thanks Chris, after several hours the file eventually failed, and my second file has completed so it must have been a blip!