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Faith Tombs (ESFA)
Complaints: Delay in response time
Edited
Pinned
Due to an increase in the volume of complaints and requests received, there may be a slight delay in responses.
If you have received an email with your complaint reference number (CI-XXXXXXX) and/or your complaint is visible in your Customer Help Portal account, this means we have received your complaint. In this instance no further action is required.
If you have not received your complaint reference number (CI-XXXXXXX), we have not received your complaint. Please contact us through Customer Help Portal
Faith Tombs (ESFA)
Complaints: Delay in response time
Edited
Due to an increase in the volume of complaints and requests received, there may be a slight delay in responses.
If you have received an email with your complaint reference number (CI-XXXXXXX) and/or your complaint is visible in your Customer Help Portal account, this means we have received your complaint. In this instance no further action is required.
If you have not received your complaint reference number (CI-XXXXXXX), we have not received your complaint. Please contact us through Customer Help Portal