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It differs for if the employer is levy or non-levy. This webinar walks you through it: https://www.youtube.com/watch?v=O6mp_E1LAUY (starting at about 25 minutes in)
Thanks for this Alice, but we do have it set correctly on our DAS as a non-levy paying employer.
The difference here is the learner was neither a withdrawal or a BIL so a new aim would not typically be created here.
I am enquiring as to whether a new aim needs to be created with the TNP 3 and 4, even though they were not a withdrawal or a BIL and how this should be recorded to get rid of this DLOCK issue.
Adam Walton
Employer Accidentally Stopped Payments
Edited
One of our apprentice's employers accidentally stopped a payment for an apprentice in the DAS account.
They have since, recreated this including the updated negotiated costs as the previous one shows as Stopped with a new one now showing as Live, but now this continues to show as a DLOCK_10 error that payments have been stopped.
Will i need to recreate this on the ILR as a new aim and restart to fix this issue as we were not aware it would continue to lead to a DLOCK error?
Any help is appreciated.