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Did the OPPs that were clawed back in R08 when the error was made re-appear? If so, then that would point toward there being an additional reason for lack of payment of the achievement.
I would then be looking to see if there is a mismatch, or, if there were non-governmental contributions due, were they all paid and recorded as paid in the ILR.
Thanks Becky, no the clawed back OPP payments were not corrected in RO9: I did check any co-investment payments etc were up to date. I think we may have not entered on the ILR Data that we had paid the final employer incentive (£500) but I dodnt think that affected things like clawback?
Its a bit frustrating that the Help Desk will not just speak to you as I am sure these dort of things could be cleared up in minutes if I could speak to them. Our data manager left a few weeks ago and whilst I have a good knowledge and comprehension I dont know everything like a data manger probably would. Thanks for your suggestions though.
Neville Algar
Withheld completion payment and clawback due to wrong data entry
Created
Ok so learner was 18 yrs 8 months at start of programme; doing a Level 3 Sporting Excellence Professional: dates were as follows:Start Date:1/6 /23 Learning Exp End Date: 1/9/24: Prog expected end date 1/12/24.
Learner was overdue but achieved with a distinction on 18/3/25 as per ACE 360 portal date of achievement.
In our RO8 (March submission) we confused this learner with another somehow, simple data input error really..... either way we entered an achievement date of 18/3/25 which was accurate but for some reason entered a Learning Actual End date of 20/6/24 which was a) last funding year and b) was 2-3 monthly payment dates prior to when OPP should and had ended.
Naturally this resulted in Clawback and non payment of the achievement payment which was taken off and shown in the ensuing FM36 report.
In RO9 we corrected the learning end date to 10/1/25 expecting things to correct their selves in the RO9 return and payment, but that hasn't happened. ILR Data for ZPROG001 shows 2 Completed Learning Activities and 1 Achieved with 18/3/25 as completing date with OTJ Hours correctly inserted. Any ideas obvious errors here?