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Craque 10

DLOCK 02 post submission

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Hi,

I just wanted to check the correct procedure to correct DLOCK 02 error once the planned start date has passed. Also, that the article below is up to date:

(https://www.gov.uk/government/publications/how-to-fix-apprenticeship-service-data-mismatches/how-to-fix-apprenticeship-service-data-mismatches)

  1. Employer to login to AS and stop the apprentice back to the start date.
  2. Raise a new cohort with the correct ULN
  3. Provider and employer to confirm the cohort

Many Thanks in advance

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Martin West

Hi,

That is out of date guidance (2019) the current guidance is:

Data lock 02

The training provider and employer used a different unique learner number (ULN).

Check that the employer has added the apprentice to their apprenticeship service account and that the training provider has approved the apprentice.

If this does not fix the data lock, check that the training provider has entered the right ULN for that apprentice from the learner records service.

HTH

Craque 10

Hi Martin,

Thank you for your response.

The ULN has been checked and has been incorrectly entered on the Apprenticeship Service account, however, the training provider has entered the correct ULN on the ILR and hence the DLOCK_02 error.

Thanks

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