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Chris Ashfield

DLOCK12

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Good morning everyone.

We appear to have an increased number of DLOCK12s where the apprentice is still on a BIL in the ILR and the record on the DAS has been made LIVE after being PAUSED.

Theres no paper trail on the DAS either.

Helpdesk are saying this:

This has occurred due to an update made to the Apprenticeship Service account. All previously paused records changed to 'Live' in order for the update to be pushed.
 
Please be aware that the 'Pause' function for an apprentice's record has been moved, previously employers could pause a record under the 'Edit' status option, the employer will now pause apprentice records under the 'Payments' section under the 'Change' option. 

Can i ask do we need to therefore contact all employers for which this is impacting to update the record from LIVE to PAUSED again? 

Has anyone else come across this?

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Steve Hewitt

No, the ILR drives the pause in payments so, unless the employer really really wants to, there's no advantage to them going in and doing it.

Surely this should have made all your DLOCK 12s go away though?

Chris Ashfield

Steve Hewitt Thanks Steve.

No, they have increased, presumably and the only thing i can think of is because they are on a BIL on the ILR but the DAS is showing them as LIVE rather than paused.

Steve Hewitt

Nah, that's not what 12 does? It just tells you a record is paused on AS *regardless* of their status in the ILR (which is why it's fairly annoying because it still shows up for those that *are* on a BIL, it's not an error like the rest of them)

Steve Hewitt

https://customerhelp.education.gov.uk/hc/en-gb/community/posts/37390269230994-Apprenticeship-service-changes-to-pausing-payments-for-employers

Suggestions here that we now can't see pauses as they're at payment not enrolment? Might explain what you're seeing CME?

Chris Ashfield

Steve Hewitt Thank you Steve.

Does this mean we no longer need to advise Employers to pause the DAS if an apprentice is going on a BIL or does the ILR drive this now from the 1st August 2026?

Steve Hewitt

Heh, I've been advising employers not to pause records for nearly a decade!!!

(it's *always* been driven by the ILR, there's *never* been a need for an employer to do it)

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