Kate Saunders

Return from Full withdrawal to new employment

Created

We have a few learners that have withdrawn from learning due to loss of employment longer than 30 days.  They have then returned to us finding new employment so we have:

 

Setup a new episode of learning with the original start date Included & restart recorded, with a new Negotiated price TNP1 & TNP 2  but we are not currently being paid. could someone please advise.  (should we have put a TNP3 & TNP4)? 

Thank you

 

Kate Saunders

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Martin West

You do not return the original start date, TNP 1 and 2 OK but have you included as a restart?

You will need to identify from the funding payments and Dlock report why they are not being paid.

Kate Saunders

Hi Martin,  

We did set these learners up as restarts with new episodes but we had to include the original start date because our MI system comes up with an error if we don't but the original start date in. (PICS)

 

 

 

so we can keep 

 

 

 

Martin West

You will have to contact PICS on that issue.

Kate Saunders

thank you