Claire Piper

Remittance totally wrong

Created

Has anyone else received remittance today that is totally wrong? Missing most activities? Ours is only showing employer additional payments and that is also wrong and does not match the monthly payment report. 

 

Thanks 

Replies

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Steve Hewitt

Hmmm, certainly had Employer payments come on a separate pdf with nothing else on before? Would only be their "half" as well (so £500 a learner). Might be another one on the way with everything else, he says, hopefully?

Louise Garratt

We have only received a reconciliation remittance for additional employer payments so I'm relieved to see your post! Hopefully they've been inundated with queries (I've raised one) and it will rectify soon.

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