Sarah Rix

Payment history remittances missing for January

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Does anyone know if remittances usually available from payment history in the IDAMS portal have been moved as we still don't have January remittances being displayed. I have queried with the helpdesk but no reply as yet! Thanks

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Andrew Tan

Hi Sarah, we haven't had anything for January either. I'll be raising a support call with the helpdesk to chase it up.

Andrew

Sarah Rix

Apologies I forgot to update this, apparently there was a problem their end and they posted a communities notice to advise. I had to ask for my remittances to be e-mailed to me in the end.