Jim Thomas

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Commmunity Post

Jim Thomas created a post,

Change of levy pot within same employer

Hi Is it possible to transfer learners between an employer's levy pots on DAS without treating it as a full change of employer (which it isn't)? We have a learner whose company has merged with anot...

Commmunity Post

Jim Thomas commented,

Thanks Jessica, I'll keep my eyes peeled

Thanks Jessica, I'll keep my eyes peeled

Commmunity Post

Jim Thomas created a post,

ITP Financial Handbook

Hi Is anyone aware of an update on the ITP Financial Handbook that was announced towards the back of last year? The last announcement was that it would be out this month but I've not seen any updat...

Commmunity Post

Jim Thomas commented,

Hi Andrew The number I called was 0343 222 1234. I ...

Hi Andrew The number I called was 0343 222 1234. I can't remember exactly which options I selected (maybe 5 & 5) but they eventually transferred me to a company called Novacroft who administer the ...

Commmunity Post

Jim Thomas commented,

UPDATE: spoke to TFL and apparently this was a mista...

UPDATE: spoke to TFL and apparently this was a mistake that has since been amended. Apprentices need to contact TFL to get their ULNs unlocked and then re-apply for their cards and request a refund...

Commmunity Post

Jim Thomas commented,

Putting this back on the front page as we've had a f...

Putting this back on the front page as we've had a few more learners report this issue. Has anyone been able to resolve this?  Kelly Knights, Peter Keating - please could you advise per Steve's com...

Commmunity Post

Jim Thomas created a post,

Apprentice Oyster card cancellation

Hi Has anyone had an issue with an apprentice's Oyster card being cancelled, or of a provider having to register an Oyster card with TFL (I have no idea how we can do this)? We've been contacted by...

Commmunity Post

Jim Thomas commented,

Update: we received the payment this morning as norm...

Update: we received the payment this morning as normal, but still haven't got the email with the breakdown. Hopefully it will come later today. Update 2: remittance email now received as well  

Commmunity Post

Jim Thomas created a post,

R12 remittances

Hi Has anyone else had delays to their remittance emails this month? We received the U19 incentive one last night but still haven't had the main one, which is starting to make us twitchy. Everythin...

Commmunity Post

Jim Thomas commented,

"Thank you for contacting the PDSAT Helpdesk. We ha...

"Thank you for contacting the PDSAT Helpdesk. We have had a few users come back to us with a similar issue. The fix should resolve the issues at hand. Please can you reattempt the upload and confir...