Ruth Cox
Last activity
Member since
Votes
16
Subscriptions
6
Activity overview
Ruth Cox created a post,
Withdrawal after partial EPA
Hi, I'd be grateful for your advice: An apprentice entered EPA and we coded them completion: 2, outcome: 8. 4 months later, they've undertaken 2 out of 3 parts of the EPA and decided not to contin...
Ruth Cox commented,
That's what's happened here. I've been given access ...
That's what's happened here. I've been given access to another provider's database. I'm looking for an emergency contact, I'll tell you if I find one.
Ruth Cox commented,
Thanks Henry Wish. This is a GDPR issue. I'll email ...
Thanks Henry Wish. This is a GDPR issue. I'll email the helpdesk unless anyone knows of a telephone number for them.
Ruth Cox commented,
Hi Henry Wish, Have you got time for a direct discus...
Hi Henry Wish, Have you got time for a direct discussion? I'm getting some extremely odd behaviour from the system and I need to escalate it urgently. ruth.cox@uwe.ac.uk.
Ruth Cox commented,
Thanks again Henry Wish. It's still stuck at 'proces...
Thanks again Henry Wish. It's still stuck at 'processing' so I think that it's not going to go through. I'm not seeing an option to delete, so it's blocking a new attempt to upload, too. I tried th...
Ruth Cox commented,
Henry Wish Thanks for your updates - I'm 90 minutes...
Henry Wish Thanks for your updates - I'm 90 minutes into waiting for a file to process today. Is this what I should expect at this time of year or is there a further issue, do you think?
Ruth Cox commented,
I got a response from KPMG: "We are aware of a smal...
I got a response from KPMG: "We are aware of a small issue relating to a number of reports for an ILR return, and have an update which we are looking to release soon. "Until we release this update,...
Ruth Cox commented,
Thanks Darren, thanks Richard. Interesting to hear w...
Thanks Darren, thanks Richard. Interesting to hear we're not the only ones. We used an XML ILR file and it used to work just fine with the old software. I'm going to drop KPMG an email and see if t...
Ruth Cox created a post,
Missing information in PDSAT report
We have huge chunks of information missing in our PDSAT reports, information that we know to be present in our ILR. For example, columns AM-AR are missing from 23A-103 (all the employer and employm...
Ruth Cox commented,
I'm not finding a means to report a potential data b...
I'm not finding a means to report a potential data breach urgently. I'm not even getting an automated acknowledgement back from the helpdesk.