Pauline Elliott
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Pauline Elliott commented,
Becky O'Brien thanks, I've been off recently so still trying to catch up with it all.
Becky O'Brien thanks, I've been off recently so still trying to catch up with it all.
Pauline Elliott commented,
Can I check this situation as I'm now very confused! Learner aged 21 years and 7 months started on 25th April 2024 and co-investment report from the period end reports says co-investment is due Is it only learners aged up to 21, so not already 21, or is the co-investment report wrong? I keep changing my mind on what the rules actually say!
Can I check this situation as I'm now very confused! Learner aged 21 years and 7 months started on 25th April 2024 and co-investment report from the period end reports says co-investment is due Is...
Pauline Elliott commented,
If anyone else was struggling with this, Graham Knight, there's been a fix issued overnight. I had to go through the reset password 3 times to get it to work but I'm finally back in.
If anyone else was struggling with this, Graham Knight, there's been a fix issued overnight. I had to go through the reset password 3 times to get it to work but I'm finally back in.
Pauline Elliott commented,
There also seems to be no other way to contact the DfE other than the online form - from which I haven't had any response at all. So frustrating as there are things I need to do but no-one seems bothered/able to do anything!
There also seems to be no other way to contact the DfE other than the online form - from which I haven't had any response at all. So frustrating as there are things I need to do but no-one seems bo...
Pauline Elliott commented,
Graham Palfreman yep, really helpful when they contradict each other!
Graham Palfreman yep, really helpful when they contradict each other!
Pauline Elliott commented,
Henry Wish that's excellent, works great now, thank you for your help.
Henry Wish that's excellent, works great now, thank you for your help.
Pauline Elliott commented,
Pauline Elliott commented,
Henry Wish it does not error on SLD but maybe the issue of why they are so wildly different could be looked into?
Henry Wish it does not error on SLD but maybe the issue of why they are so wildly different could be looked into?
Pauline Elliott commented,
@Steve all of them! Been locked out since last Thursday as password reset emails are not working. Luckily, the service desk have manually reset mine this morning and it seems fine now. I've had a 2 users locked out for weeks recently so was panicking as the super user not being able to get into anything, especially as it told me it was the wrong username/password which it very definitely wasn't!
@Steve all of them! Been locked out since last Thursday as password reset emails are not working. Luckily, the service desk have manually reset mine this morning and it seems fine now. I've had a 2...
Pauline Elliott commented,
@Melanie No idea and they are not getting back to me so really starting to worry about the funding claim :-(
@Melanie No idea and they are not getting back to me so really starting to worry about the funding claim :-(