Joan Mitchell

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Commmunity Post

Joan Mitchell commented,

Exactly.........when we bought this system they were...

Exactly.........when we bought this system they were Compass and the support was excellent, now its not....really not!

Commmunity Post

Joan Mitchell commented,

They have now been back to me after I escalated the ...

They have now been back to me after I escalated the case after 8 days with no reply.   Apparently there had been lots of exam queries.......... There are two fixes..............................

Commmunity Post

Joan Mitchell commented,

Morning, is anyone who uses Pro Solution having issu...

Morning, is anyone who uses Pro Solution having issues with their R01 file not running though FIS even after taking out the ESF/ from the header. I have loaded a file to Submit Learner Data and cop...

Commmunity Post

Joan Mitchell created a post,

Skilled Worker Route includes dependants

Good morning all, I wonder if any other provider has come across this predicament. We have a learner who used to have "partner" status and was a partner of a skilled worker.  We have since had an u...

Commmunity Post

Joan Mitchell created a post,

25_26 FIS errors for Apprentices

Good morning all, I have run an R01 only to find the error report is full of errors for apprentices.  They are for the fields that have been removed for this year, EDRS number, length of employment...

Commmunity Post

Joan Mitchell commented,

Well I hope they get their fingers out soon with bot...

Well I hope they get their fingers out soon with both. I need to see how the new coding for TL is going to work too and my MIS hasn't yet been updated either.  I am rather stressed about the whole ...

Commmunity Post

Joan Mitchell commented,

Weirdly I have just looked for info too for the new ...

Weirdly I have just looked for info too for the new year FIS, but nothing!  I am going to be away from work a while and really need to get sorted for the R01 asap :(

Commmunity Post

Joan Mitchell commented,

Oh wow, that would be fantastic!!  I shall refrain f...

Oh wow, that would be fantastic!!  I shall refrain from getting the party poppers out though :)  Thanks so much Steve.  

Commmunity Post

Joan Mitchell commented,

Hi, Sorry to jump on this question, but Steve, does...

Hi, Sorry to jump on this question, but Steve, does this mean the 3 year residency has been removed? Thanks Joan

Commmunity Post

Joan Mitchell commented,

Thank you for your reply Angela, this will give me s...

Thank you for your reply Angela, this will give me something to work with. Joan