Louise Garratt

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Louise Garratt commented,

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Louise Garratt commented,

Me too. I'm sure they're aware but I've messaged them anyway.

Me too. I'm sure they're aware but I've messaged them anyway.

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Louise Garratt commented,

Hi Gary I can't tell you how relieved I am to see this! I've been paining over this for the last hour so it looks like a glitch. I'm going to raise it with the help desk so will report back. Louise

Hi Gary I can't tell you how relieved I am to see this! I've been paining over this for the last hour so it looks like a glitch. I'm going to raise it with the help desk so will report back. Louise

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Louise Garratt commented,

Thanks Martin - fairly obvious really but I wouldn't have come to that conclusion alone! Much appreciated.

Thanks Martin - fairly obvious really but I wouldn't have come to that conclusion alone! Much appreciated.

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Louise Garratt commented,

Hi Ben Only just seen your post so you may have visibility by now but in cas you don'y, it ,ay help to know that ours is visible and has been for a couple of days  -  [image]

Hi Ben Only just seen your post so you may have visibility by now but in cas you don'y, it ,ay help to know that ours is visible and has been for a couple of days  - 

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Louise Garratt commented,

Thanks Steve, that's what I wanted to hear! I'll stick to my guns and let the customer know. Many thanks once again.

Thanks Steve, that's what I wanted to hear! I'll stick to my guns and let the customer know. Many thanks once again.

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Louise Garratt commented,

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Louise Garratt commented,

Thanks Ruth, much appreciated. Everything you've said is what I was going to go with but just after posting on here, I decided to email the help desk with exactly the same questions and they have just replied -   Thank you for contacting ESFA Customer Service. Yes, you will need to record the Restart Indicator, and the original learning start date. As this is a restart of the same apprenticeship, if the learner was previously enrolled with yourself on the prior episodes of learning, the price recorded on the new aim should be the same as the old aim, unless you have renegotiated the cost of the entire apprenticeship. As the learner started in 2018, the learner will be funded as per the applicable funding rules as of their very first day of learning. In this instance, yes, the employer will be required to co-investment 10% contributions where required. Price cap (funding band limit) applies to new starts on a particular apprenticeship programme. As this is a restart and not a new start, the original funding band limit will apply. Not that I don't trust their advice (!) but I'm now in a bit of a quandary as I don't want to be in a position where we have collected too much or too little co-investment or exceed the (new) funding band limit. I would like to get it on the ILR then look at the reports to see how they are calculating but the new employer wants to know in advance what the monetary commitment is. I think I'll give them worst case scenario and hope it doesn't deter them! Thanks again for responding.  

Thanks Ruth, much appreciated. Everything you've said is what I was going to go with but just after posting on here, I decided to email the help desk with exactly the same questions and they have j...