Kate McKay
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Kate McKay commented,
Hello Steve, We haven't booked EPA yet because we had no way of knowing if there was any actual guidance available yet. It turns out that if you can find the correct person at the helpdesk that it is possible to get a sensible answer - thank you Ian. Claims would be made using the Earnings Adjustment Statement (EAS) but have to be authorised by the helpdesk first. Evidence of authorisation would be kept for audit purposes to prevent money be clawed back. I also need it in writing from the EPAO that they are happy to proceed based on the apprentice's current employment status. I had to provide the ULN of the learner along with our UKPRN, the EPAO name and Organisation ID as part of the authorisation process. I'm just waiting for the approval email to come through after providing all the information they requested and then I can move forward with booking EPA for the apprentice. I hope this is useful information for others who may need to claim in the same way.
Hello Steve, We haven't booked EPA yet because we had no way of knowing if there was any actual guidance available yet. It turns out that if you can find the correct person at the helpdesk that it ...
Kate McKay commented,
Thought I'd give a quick update. I received the approval email from ESFA which we submitted to the EPAO when booking/scheduling the assessment. The apprentice has gone through EPA in March 2025 and successfully achieved. We are reporting the completion this month in our R08 return. I will also submit an EAS and see if we are successful in claiming the funding.
Thought I'd give a quick update. I received the approval email from ESFA which we submitted to the EPAO when booking/scheduling the assessment. The apprentice has gone through EPA in March 2025 and...
Kate McKay commented,
We have 2 apprentices who have been made redundant and we followed the guidance by changing employment status to 11. We left the contract type as ACT1. We tried to submit this for R12 but got errors on our rule violation report with a UKPRN_13 code to say there was no funding relationship. We took some advice and then changed the contract type to ACT2 and added the date it applies from along with an ESM type code and got the same UPRN_13 error. We have tried changing the record back to ACT1 and get the same UKPRN_13 error code. What am I doing wrong and I do I resolve this? Any help is gratefully received.
We have 2 apprentices who have been made redundant and we followed the guidance by changing employment status to 11. We left the contract type as ACT1. We tried to submit this for R12 but got error...
Kate McKay commented,
Hi Callum, No I haven't received the approval email yet though I have chased a number of times. I keep getting the holding email to say my request has been escalated to the Technical team and they will be in touch within 10 days. My apprentice did indeed start before August 2023 and when raising my original query I provided the start date and ULN of the learner. Maybe his start date is why I have not received the approval email. yet. Regards Kate
Hi Callum, No I haven't received the approval email yet though I have chased a number of times. I keep getting the holding email to say my request has been escalated to the Technical team and they ...