Pauline Elliott

LearnDelFAMType_114

Created

Hi

Anyone using the new version of FIS (2223.13) and think that LearnDelFAMType_114 is triggering incorrectly? Apparently 90% of my Free Courses for Jobs learners are now errors?!

Emailed the service desk but just wondered if anyone else had the same panic I did this morning!

Replies

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Henry Wish (ESFA)

Good afternoon Pauline Elliott,

 Have you checked your ILR against the reports created via SLD, sometimes they are not 1:1

Cheers,

 Henry

Pauline Elliott

Henry Wish it does not error on SLD but maybe the issue of why they are so wildly different could be looked into?  

Henry Wish (ESFA)

Pauline Elliott Before I can discuss this further with the FIS technical team, please can you let me know if the FIS reference data for 2223.13 is 23? You can check at the bottom right hand side of the window. Once we know you're on the latest FIS and reference data we can proceed with looking at discrepancies between the two systems.

Thank you,

 Henry

Pauline Elliott

Henry Wish yes it is 23, thank you.

Henry Wish (ESFA)

Great thank you Pauline Elliott, we will look at your file sent in today at 12:25 to replicate the issue. 

Cheers,

Henry

Henry Wish (ESFA)

Hi Pauline Elliott,

 This issue has now been rectified, please open FIS and click on the blue update banner or click check for updates. Once this has downloaded please re-run your ILR data.

Let me know if you have any issues.

Thank you,

 Henry W

Pauline Elliott

Henry Wish that's excellent, works great now, thank you for your help.