504 Gateway error on the DAS

Created 27 July 2023 12:42

None

We're receiving this error message when using the Upload a CSV into the DAS for new Apprenticeship details. Is anyone else having this error?

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Ben James

Could be any number of causes with 504 errors (e.g., issues with your firewall, issues with the upstream (ESFA) server, them conducting maintenance). They usually right themselves after a while, but if it's still doing it tomorrow it might be indicative of a more 'serious' problem which you could raise with the service desk or your IT dept.

Sorry it's not a 'fix', i'm afraid.

27 July 2023 14:06

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Sam Bern

It started working again for us. Although seems to happen intermittently, as tried uploading a smaller file a bit later and it threw another error. I think it might be a capacity issue at the DFE end?

27 July 2023 14:15

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Sam Bern

504 Gateway error on the DAS

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Ben James

Sam Bern

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