Sam Bern

Last activity

Member since

Votes

13

Subscriptions

22

Activity overview

Commmunity Post

Sam Bern commented,

Thanks Steve, that's really useful feedback from the...

Thanks Steve, that's really useful feedback from them. I've briefed our team that we might get a call in the next couple of weeks and we've discussed our response and our pipeline of achievements b...

Commmunity Post

Sam Bern commented,

This was happening to us as well, however when I log...

This was happening to us as well, however when I logged into the dashboard today it seems to have resolved and the learners who have returned have disappeared from the dashboard.

Commmunity Post

Sam Bern commented,

Thanks for this! It helped me confirm that I wasn't ...

Thanks for this! It helped me confirm that I wasn't going crazy. They seem to have resolved this on our dashboard and removed the learners who have now returned.  I'd opened up a customer service q...

Commmunity Post

Sam Bern commented,

I understand that taking a view of all the data, how...

I understand that taking a view of all the data, however I feel it's the first time that they've used R10 data and made a judgement against us on it. If they were to do this I would have thought th...

Commmunity Post

Sam Bern created a post,

AAF: QAR results now included for r10

QAR for R10 now appearing in the AAF Dashboard. Our success rate and retention rate for R10 is now appearing on the Dashboard which is a bit of a surprise as a lot of our Achievement happens in Jun...

Commmunity Post

Sam Bern created a post,

AAF Dashboard - Long break in learning, showing retu...

It feels like I've been positing alot about the AAF Dashboard for which I apologise! We've noticed an issue where learners who have returned to learning are being included in the long break in lear...

Commmunity Post

Sam Bern commented,

Thanks Henry, managed to limp through, but took unti...

Thanks Henry, managed to limp through, but took until now to do the work I need. Was hoping that after month end was a good time to work on it. But maybe it's not.

Commmunity Post

Sam Bern created a post,

PDSAT.co.uk slow to load/not loading

Is anyone else having issues with PDSAT.co.uk being slow to load or not loading? Taking me around 5 minutes to bring up the page, and get through the MFA.

Commmunity Post

Sam Bern commented,

I agree and it is only a supplementary indicator. Ho...

I agree and it is only a supplementary indicator. However it's one that I imagine we'll trigger in the next year or so, potentially from a mixture of learners who gatewayed on time but had their EP...

Commmunity Post

Sam Bern commented,

That's a real shame if true, besides the fact that t...

That's a real shame if true, besides the fact that the EPA process is normally scheduled to be longer then three months.  But also delays on the EPA side are often to do with the availability of As...