Jim Thomas

PDSAT issues

Edited

Hi

Is anyone else experiencing issues with PDSAT at the moment? We've tried to upload a number of ILR files since yesterday and they have all failed, with no further explanation.

I've raised a query with the helpdesk but not heard anything back yet, and there's nothing showing on the site itself.

Thanks

Jim

EDIT: working now

Replies

No one has replied to this post.


Su Su Htin Ya

We had the same issue. Yesterday, I emailed the helpdesk. Still waiting for their reply.

Steve Hewitt

Yeah, some reports of this on CMIS as well...

Jim Thomas

"Thank you for contacting the PDSAT Helpdesk.

We have had a few users come back to us with a similar issue. The fix should resolve the issues at hand.

Please can you reattempt the upload and confirm if this worked?"

Trying now. Fingers crossed...

 

EDIT: working now

(Edited)

Andrew Dickens

Hi, 

 

Is anyone else still having issues uploading?  I've had a return just sitting at processing for about 90 minutes now. I just want to run some checks on my data!!

Darren O'Neill

We had the same issues, but it seemed to work in the afternoon.

We have another issue with the PDSAT online tool. When we upload an ILR file, some reports,which we know should have learners on them, have zero learners and the 23A-103 report does not record the 'Count of Employers'. However, if we upload a FIS file, there doesn't seem to be an issue with missing data. Has anyone else experienced this?

(Edited)

Andrew Dickens

My ILR one has eventually gone in now Darren O'Neill but it took so long i've not checked the reports yet. 

 

I can't comment on Fis as i'm currently having issues with that too.....Roll on my holiday in 2 weeks

Chris Roberts

Has anyone got their R12 annotations back in? I've done exactly the same as previous months but it just keeps failing. 

Andrew Dickens

Hi all, 

I've started having problems again, trying to upload an R13 file.  It just fails really quickly and says contact the helpdesk, which i have done but awaiting a reply. 

I've been trying since last week and am having no luck!

 

 

Amandeep Chhokar

I am trying to upload my R01 FIS file to PDSAT but it has failed.  Is anyone else having the same problem?  I've raised this query with the helpdesk on a several occasion but not heard anything back yet, and there's nothing showing on the site itself.   Thank you,

Andrew Dickens

Hi Amandeep, 

 

The software won't allow 23-24 uploads yet. 

 

I've finally managed to get it to start accepting 22-23 return again though!

Steve Hewitt

Yes, traditionally PDSAT isn't available until just before R04.

Marta Rozel

This PDSAT website is tragic to work with. It can rarely load and when it loads the uploaded ILR files are always coming up as error.