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Andrew Dickens

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Commmunity Post

Andrew Dickens commented,

Hi Henry Wish  Yes it is still occurring.  I will se...

  1. Bulk Upload Errors on DAS

Hi Henry Wish  Yes it is still occurring.  I will send a screenshot over now.  Thanks

Commmunity Post

Andrew Dickens commented,

Hi Wendy,  you don't.  As long as the learner has m...

  1. Out of funding apprentice return from BIL

Hi Wendy,  you don't.  As long as the learner has met the minimum OTJ for the programme you are fine.

Commmunity Post

Andrew Dickens created a post,

Bulk Upload Errors on DAS

  1. Further education and training providers

Is anyone else, having an issue with bulk uploading learners to DAS?    Every time I try I'm just getting a white screen that says error processing your request.  A colleague on a completely differ...

Commmunity Post

Andrew Dickens commented,

Hi,  I posted the same message on here last week.  ...

  1. DAS and Apprentice Approval

Hi,  I posted the same message on here last week.  Unfortunately I've not had any responses but Isuppose you can at least take comfort in the fact that it is not just you.  I've not yet reported it...

Commmunity Post

Andrew Dickens commented,

The ILR does drive it, but if it hasn't been approve...

  1. Wrong End Date on DAS

The ILR does drive it, but if it hasn't been approved you can change it.

Commmunity Post

Andrew Dickens created a post,

Learner Approval on Apprenticeship Service

  1. Further education and training providers

Over the last couple of weeks, i am getting reports from learners that they are unable to confirm their accounts on the Apprenticeship Service.  Learners are being faced with a message saying "we c...

Commmunity Post

Andrew Dickens commented,

Thanks Joe.  Apparently it is legit, but looks diffe...

  1. SPAM?: Termly delivery conversations: FE Provider qu...

Thanks Joe.  Apparently it is legit, but looks different to the service centre email addresses i've had in the past.   

Commmunity Post

Andrew Dickens created a post,

SPAM?: Termly delivery conversations: FE Provider qu...

  1. Further education and training providers

Hi,  I have received an email saying that we haven't completed our Termly conversation questionnaire. from Customer.HELP@service.education.gov.uk however, i'm not sure it is legitimate.  The email ...

Commmunity Post

Andrew Dickens commented,

Chris Bennett  Thank you. I also raised it to them d...

  1. Funding Band Updates & Apprenticeship Service

Chris Bennett  Thank you. I also raised it to them directly and they said it defaults to the warning as it looks at the price on 1st of the month, but should be fine.     Thanks for your help. 

Commmunity Post

Andrew Dickens created a post,

Funding Band Updates & Apprenticeship Service

  1. Further education and training providers

Hi,    Is anyone else having issues with the Apprenticeship service not recognising funding band Changes? I'm trying to add learners at on the Team leader programme £5,000 which has been agreed fro...