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Dear Henry Wish
Thank you for the PDSAT information.
Please can you confirm the best contact number and email address to raise a complaint about the PDSAT application?
We find it incredibly difficult to use, not user friendly at all and very time-consuming. With the desktop version we could produce a set of reports in 30 minutes, this system can take all day and we still can't get a set of reports with annotations we can rely on.
Thank you.
Good afternoon Karen Simmons,
If you email in to the service desk or use the online form, mentioning ILR and PDSAT, I will pick it up and pass it on the the PDSAT technicians for review/feedback.
Thank you,
Henry W
I too have been struggling with PDSAT, ever since it went on-line really. I now have a new challenge which I am hoping that someone can help me with. I need to use the Sampler. I have contacted the PDSAT helpdesk a number of times and they have told me to use FIS generated reports. I have run my xml file through FIS and asked the helpdesk which reports I need to upload to PDSAT but no response. Can anyone advise me please? At the moment I am not actually able to get into PDSAT again as it won't run and I do not have the time to keep doing an trial and error approach. So once I can get into it I want to have a clear idea of what to do. Can anyone give me a quick overview of what to do?
Hi Helen Ogden,
I don't believe I've seen your enquiry regarding FIS and PDSAT, please use the online form and we'll find a solution.
Thank you,
Henry W
Good morning Ibrahim Mayat,
Great question!
It's currently being tested for public release though we do not have a date to provide as of yet. We will update this thread once we have something more concrete.
Thank you,
Henry W
Hi Henry,
Please can you pass on the request that we have the DSATS tool available for use earlier in the academic year.
We are nearly at the R04 return point, and so 4 months into the academic year and we don't have the reports available to use with our data, which we are required to check as part of our contract with ESFA.
It would be much easier for all providers if we had the reports available earlier to check our data.
Thank you,
Richard
Hi Henry Wish
We were told PDSAT would be ready yesterday and then received an email saying there was a delay. R04 is due next week. If it isn't ready are there any plans to extend the cut off date?
Kind regards
Ibrahim
Good afternoon Ibrahim Mayat and Richard Phipps,
I hope you both had a fantastic weekend!
Rest assured your comments have been passed along to the PDSAT and returns teams for consideration.
Thank you,
Henry W
Henry Wish (ESFA)
PDSAT Error Guide
Created
Hi everyone,
Happy Friday!
Please find below some useful notes on the PDSAT system that will reduce errors:
Thank you,
Henry W