Colette Cook

Learner Contact Preferences / Progression & Destination

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See link below I just want to confirm what this means - if the contact preferences do not relate to collection of progression data does this mean we are able to collect this regardless of what it states in here?

Except, if a learner says they do not wish to be contacted - then we are unable to contact them regarding progression?

Many Thanks in advance

 

 

https://guidance.submit-learner-data.service.gov.uk/23-24/psm/article/recording-learner-contact-preferences

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Ruth Canham-James

That whole page of the PSM is out of date. ESFA stopped collecting the opportunities and survey and research contact preferences from 22/23, so none of that applies any more. They do still use RUI 4 and 5 so that they just won't contact those students for anything, as RUI 4 and 5 are severe illness and death respectively. They're not very good at keeping the PSM up to date with the funding guidance or the ILR spec, we find these fossils quite regularly.

If we've recorded RUI 4 or 5 for any of or students, we wouldn't be attempting to collect progression info from them.

Colette Cook

Thanks!

So what are Providers meant to ask learners around this?  We send all our learners the Privacy notice - are we covered in here when contacting learners around progression?  I have just read through the Privacy notice and it doesn't seem to be mentioned.

Ruth Canham-James

We don't. We tell students that the College will contact them for any legitimate reason (which would include checking destination), we can't really allow opt outs, we couldn't function. It's all within GDPR rules. We're looking into asking permission to contact them for alumni reasons, as that's not a requirement, so would need permission. 

I don't know if ESFA just don't contact them anymore, or if they just do within GDPR rules that allow them to do that without specific opt in permission. We just give them the privacy notice, which doesn't really say.