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We claimed our first care leaver with a trigger date of October as well but the payment didn't arrive. After several e-mails to the helpdesk they determined a previous provider hadn't coded the care leaver correctly to trigger the first payment and when they stared with us, although we coded everything correctly, it didn't trigger a first payment either.
The employer and provider payments came through ok as expected in the remittance in R05 (employers was very obvious but I believe the providers is buried in an unidentifiable larger funding line payment) but we have now been advised to claim the first £1000 via EAS in R06 and have an e-mail authorisation. They have said this will trigger the second payment but I have queried this as the trigger date for the second payment was 7th January so I have asked how that will be triggered and paid (also due to be paid to us with R06 payments) if we are only now able to submit the first payment request. I am now on the 10 day loop of doom and will no doubt be hunting for the remaining payments in the remittances.
Claire Marshall
Apprentice Care Leaver
Created
Hi,
We claimed the care leaver bursary for an apprentice in October, does anyone know which report we need to use to check whether we have received the payment to pass onto the apprentice?
Many thanks,
Claire