Helen Wilshaw

Study Programme

Created

We have a Study Programme learner who started her programme in September 2024 (she was still 18 at the 31st August 2024).  Into her programme she found out that she was pregnant.  Her attendance was poor whilst on programme and we were in contact with her Support Workers.  A meeting was arranged for the first week in January 2025 with her Support Team but then she stopped attending again.  As she did not produce any evidence for her absence (sicknote) we finished her back when she last attended in November 2024.  She then turned up again at the beginning of February 2025 asking if she could continue with her programme but had already been finished on the ILR.  Is it ok for her to restart the Study Programme if we adjust her planned hours to what was delivered to her between September 2024 to November 2024 and plan a new programme for her from February 2025?  She has now turned 19 years of age but was still 18 at August 2024 so is still eligible.  I have contacted the Customer Help Portal but still awaiting a response and its taking longer than I thought.  Any thoughts would be much appreciated?  TIA Helen.

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Chris Roberts

We wouldn't re enol onto a second programme in year unless they have achieved the first one. Cant you put the learner back into class to get qualified and then just convert the aims positive if the learner achieves?

Helen Wilshaw

Will that not be a problem if all the aims have been closed from November 2024 on the ILR? Helen 

Ruth Canham-James

The PSM has some guidance on this. You can just re-open the enrolments, but you can't change the Planned End Dates. Assuming they were still on programme at 6 weeks, I don't think you even would have to reduce the planned hours, but I think we would do what you suggested. If you need a new Planned End Date, I guess you could restart with a new start date, but I'd definitely adjust the hours as you said in that case.

Chris Roberts

Would this not cover you for the absense?

Parents-to-be

65: Students who are expecting to be unavoidably absent from learning for a period of time, such as for maternity or paternity leave, should not be discouraged from entering into a learning agreement. Institutions should ensure that the planned start and end dates for the student’s programme, as agreed at the commencement of the programme, reflect the overall planned duration of study.

Helen Wilshaw

Unfortunately if I was to reopen the enrolment it would mean the learner would need to produce some form of evidence for the weeks she had been off as I would have to finish her anyway for the unauthorised absence. 

Chris Roberts

Yeah that it is a tricky one, what banding was she on? 

Helen Wilshaw

Band 1 (290).  She had some work experience planned in for the end of this year but I removed these hours from EEP as they were not due to start.  Not sure if thats the correct thing to do but felt right at the time. Helen 

Chris Roberts

Yeah definitely remove the work experience hours unless you have employer evidence to show it was going to happen.

 

Ruth Canham-James

Why would you need some evidence for the weeks off? The rules specifically say you can just reinstate. Yes, you need to withdraw after 4 weeks of non-attendance, but you can open back up again if they come back.

Helen Wilshaw

Morning Ruth, I have seen where it says that these aims can be reopened at the discretion depending upon the timing.  Will I not need any evidence to support the time she wasnt attending? TIA Helen.

Ruth Canham-James

I'd just make sure you had emails/paperwork from when she withdrew, and when she asked to come back. If an auditor ever questioned the big gap, point at the PSM guidance.

Helen Wilshaw

Thanks Ruth, I could do with you on speed dial lol. We have quite a lot of evidence to support her absence so will make sure this is recorded.

Ruth Canham-James

😂 I'm not actually the one who talks to auditors usually, but my boss and I have been through three audits together (she's done loads before that) and we're usually ok at knowing what they'll allow. Any time our curriculum do something unusual, we always just tell them to document it thoroughly so it's on hand if needed. Whilst I said I think you could keep the hours in that gap, before now we've done what you suggested and adjusted to just the periods they were here, then you can show the auditor what you did so they're definitely not going to get you with a clawback.

Helen Wilshaw

Do you think its a good idea to adjust the planned hours for the time she wasnt in learning so we are not over claiming? Helen

Ruth Canham-James

Yes, that's what I would probably do, just to clearly demonstrate we're not doing anything dodgy. Like I say, I think you could argue for keeping them all, but if it's not a huge amount of money, I'd just do what I thought we wouldn't potentially have to argue.

Helen Wilshaw

Thank you Ruth.