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Faye Hollingdale
Submit Learner Data/ILR/Help Portal - Error
Created
Hi all,
My colleague can get into DAS, but can't get to the RPLE section, which I know various other providers are experience. I cannot get to anything at all, DAS, Submit Learner Data or the Help portal. Can I ask that if you see this, that you check if it is the same for you, and if so put in a request to the helpdesk, as they have told me the technical team are looking into but we may have to wait 10 working days! Not helpful when the ILR closes a week on Friday. It would be helpful for the help desk to put out a blanket email so everyone is aware and doesn't keep phoning them. I did mention to the help desk that I hope that if this isn't dealt with soon there will be extensions applied to the ILR close down date!
Faye Hollingdale
Submit Learner Data/ILR/Help Portal - Error
Created
Hi all,
My colleague can get into DAS, but can't get to the RPLE section, which I know various other providers are experience. I cannot get to anything at all, DAS, Submit Learner Data or the Help portal. Can I ask that if you see this, that you check if it is the same for you, and if so put in a request to the helpdesk, as they have told me the technical team are looking into but we may have to wait 10 working days! Not helpful when the ILR closes a week on Friday. It would be helpful for the help desk to put out a blanket email so everyone is aware and doesn't keep phoning them. I did mention to the help desk that I hope that if this isn't dealt with soon there will be extensions applied to the ILR close down date!
I get the following message:
The request is blocked.