Josh Hough

Unable to upload PDSAT annotations

Edited

None

Is anyone else experiencing issues uploading PDSAT annotations? When I try they just repeatedly fail.

The files haven't had their structure changed other then text entered in the annotation columns and I'm not doing anything differently to what I normally do.

I've contacted the help desk but was wondering if anyone else was having any issues.

Replies

No one has replied to this post.


Lisa Margach

I uploaded annotations last night and have just checked and they have also failed, but it was working last week when I uploaded annotations.

Thanks for this I might not have checked it worked until the next time I ran the PDSAT, if you hear anything back from the helpdesk on this, please update it on here.

Thanks

Lisa

Aqib

I have got this email from PDSAT

"Hi Aqib

Thank you for contacting the PDSAT Helpdesk.

We are currently working towards the development of 25/26 reports. Please refrain from uploading 25/26 uploads until further notice, as they will cause errors. We aim to provide timelines to all users highlighting changes and release dates soon.

Kind Regards,

Dominion Ishiekwene

PDSAT Helpdesk"

Chris Roberts

I'm not even able to get an ILR returned this morning. 

Angela Peck

Hello

I am having the same issues, I have tried to upload FIS, ILR files, and annotations several times this week and they have all failed - this is for FY24/25.

I have emailed the Helpdesk and I am waiting for a reply.

Kind regards

Angie

Josh Hough

Well it's reassuring to find out that it's not just me having issues

Hopefully with all the helpdesk tickets being created and with the knowledge that R14 is looking KPMG will look to resolve this quickly.

Angela Peck

Hello

Just as an update, I have been able to upload a FIS report for FY24/25, no annotations as of yet.

Kind regards

Angie

Lisa Margach

Hi All,

I don't know if anything has been updated on the system over the weekend, but I have deleted all my 24/25 annotations and uploaded my latest spreadsheet (which had previously failed but now deleted) and it has worked this morning, and the annotations have uploaded 🎉 hopefully this works for others as well!

Kind Regards

Lisa

Josh Hough

I was also able to upload annotations and a FIS file today so it seems like it's been fixed/healed over the weekend.