Lisa Margach

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Commmunity Post

Lisa Margach commented,

Thanks both for your help and advice on this, it is ...

Thanks both for your help and advice on this, it is appreciated.  You are right Ruth it is only a small amount :)

Commmunity Post

Lisa Margach created a post,

Leaver Across Academic Years

Hi All, I am just after some advice on an apprentice learner, they started in July, and are now a leaver in August and have done less than 42 days on programme. Due to how the system reconciles the...

Commmunity Post

Lisa Margach commented,

In reply to Helen Bryant · View original comment Hi ...

In reply to Helen Bryant · View original commentHi Helen, I currently have 3 tickets in about this issue from P12 and like Helen just keep getting the email we are looking into your queries and wil...

Commmunity Post

Lisa Margach commented,

Thanks, at least we aren't alone, would you mind say...

Thanks, at least we aren't alone, would you mind saying who your provider is, I am just wondering if it is the same company as us, but no problem if you aren't able to say.  Also if I hear anything...

Commmunity Post

Lisa Margach commented,

Hi Stephanie, It is great 150 & 160 are warnings no...

Hi Stephanie, It is great 150 & 160 are warnings now, but we are also still having the same issue with the agreement ID.  We have been able to narrow it down that it isn't being included in the xml...

Commmunity Post

Lisa Margach commented,

Unfortunately it is for apps only, there isn't an op...

Unfortunately it is for apps only, there isn't an option for units, they put them on ILR submission only which does not help :( my concerns about not being able to process them have been logged!

Commmunity Post

Lisa Margach commented,

Hi Jo, I have an update, but I am afraid it is not ...

Hi Jo, I have an update, but I am afraid it is not good news, they have come back and said they are aware it is an issue now, they are investigating a fix, but this might not be done until R02, so ...

Commmunity Post

Lisa Margach commented,

I have just had a reply to say they moved 156 to a w...

I have just had a reply to say they moved 156 to a warning, which Steve helped with yesterday so we knew that, but they are looking at error 160 now so I am hoping it will be something they can fix...

Commmunity Post

Lisa Margach commented,

Hi Jo,  Sorry it isn't working for you, but pleased...

Hi Jo,  Sorry it isn't working for you, but pleased it isn't just me having this issue.  It is still not working.  I have just had a reply from the DWP helpdesk and they don't know why the error is...

Commmunity Post

Lisa Margach commented,

Thanks for the update on this, I will give it anothe...

Thanks for the update on this, I will give it another try and keep everything crossed they clear.  Thanks again Steve