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Helen Bryant

TAS issues

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Hi

Anyone else having issues with TAS this morning? Can get in but when accessing options from the dashboard, we keep getting an error message.

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Martin Locock

Yes it seems to be very flaky with 500 server errors for some pages 

Jason Poole (DfE)

Good afternoon. Just to confirm that we have experienced issues with some aspects of apprenticeship services earlier today (Tuesday). We have identified the cause and users should see services returning to normal now. The recovery process will continue throughout the day so we have prioritised those services related to funding and submissions as well as vacancies for candidates and employers.

Helen Bryant

Jason Poole - we are experiencing the same issue this morning with trying to access the Apprenticeship Service portal and other Gov.UK websites. Is there a known issue?

Thanks

Jason Poole (DfE)

Good morning, Apprenticeship Services were restored on Tuesday but there is an issue with DfE Sign-In this morning (Thursday) which is affecting all DfE Services that use this authentication route. It is being worked on as a priority.

Helen Bryant

Jason Poole - thanks for your prompt response.

Jason Poole (DfE)

Regarding the issue with DfE sign-in please follow the pinned thread for updates. Linked here - Further education and training providers community - DfE Sign-In Service Update

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