Martin West

Unofficial PDF of the Provider Support Manual


You will note from the Q and A topic that the ESFA had not picked up the need for producing multiple formats of the PSM, so this is what I have produced from the HTML.

I have included the original links at the start of each section back to the HTML so that you can check for any changes or update after V1.

I do not print and annotate but add notes to the PDF where required as this is best practice and saves tree’s

Link to PSM PDF:!AgpU5HnvFLX2hd9X8VUqiYPWEEHsMQ?e=dNZbBj


No one has replied to this post.

Yvonne Quinn

Site is blocked for me

Martin West

Hi Yvonne,

Send your email address to and I will send it.


Ben Payne

Hi Martin, 

That looks great, thank you for that! 



Caspar Verney

Hi Martin,

Once again you deserve a medal!

If only the ESFA would actually listen!

By the way, your email address had a comma in it and that is why it displayed wrong:

Many thanks,


Martin West

Thanks Caspar I have corrected it now


Thank you Martin!


You're a star Martin, many thanks.