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Tim Billinghurst
Learner unable to start a new apprenticeship
Created
None
One of our learners withdrew from an apprenticeship before they started but are still Live on the Digital Apprenticeship Service. They have now started a new apprenticeship, but the system is saying they are unable to start the new apprenticeship. Is this because they are still 'Live' with the old employer?
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Ruth Canham-James
Probably, yes. You need to get the old employer to stop the DAS record with the same end date as the start date. If, for any reason, that employer won't do this, you can seek advice from the Apprenticeship Service.
Tim Billinghurst
Learner unable to start a new apprenticeship
Created
One of our learners withdrew from an apprenticeship before they started but are still Live on the Digital Apprenticeship Service. They have now started a new apprenticeship, but the system is saying they are unable to start the new apprenticeship. Is this because they are still 'Live' with the old employer?