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They've resolved it now reportedly. Seems like it was affecting all providers. Might be an idea for people to check their learner and employer feedback to check they are now accurate.
Thank you for contacting the Apprenticeship Service Support Team. I understand from your email you would like some further clarification in regard to your feedback.
This appears to have been an issue with information being partway loaded through the year then not pulling through correctly at the end of the academic year.
This should now be resolved for all Training Providers.
Sam Bern
Find Apprenticeship Learner Reviews don't match.
Created
So we've been tracking the pariticiapation of our learner reviews on Find an Apprenticeship to make sure our response rate has been going up.
However the data that's being reported now we're in the 26/27 year no longer matches the performance in the 25/26 data that's been tracked or is currently being reported in the details table below.
If you visit https://findapprenticeshiptraining.apprenticeships.education.gov.uk/courses/162/providers/10005894#feedback-2 and then scroll up you'll see the Training Provider Information. Which displays the number of reviews for 25/26. It is saying that in 25/26 we had 8 responses. However if you scroll down and look at the 25/26 data it says there were 31 responses. Similarly with Employers (we find these harder to get a response on it has 8 responses but the 25/26 data has us at 12 responses) The same data appears for all the apprenticeships we offer.
I was wondering if anyone else has this discrepency.