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Presumably you withdrew them with an Actual End Date in 20/21, as that was the last time you could evidence delivery? Ideally you'd have withdrawn that in 20/21 before is closed. We have some really strict processes we use to identify non-returners before R14, to avoid this as it's a real pain.
I can't find what you mean about a rule violation called "16-19 Study programme (Ex apprenticeships)". Is that an ILR validation, a pDSAT report?
You said in your original message "we had a learner who we continued from 2021 to 2122 however they never actually came back". By reporting your Actual End Date as 27/09/2021, you are declaring that she did come back, and you last delivered some learning on 27/09/2021. If she never came back, surely the last delivery was sometime in May/June 2021? By declaring her end date in 21/22, you're saying you did do some delivery in 21/22, so of course the Planned Hours can't be zero if you did some delivery. If you didn't do any delivery in 21/22, your Actual End Date should have been before 01/08/2021, and should match when you last had evidence of delivery. Giving students a chance to come back, doesn't constitute delivery. There's some 16-18 guidance that sort of covers this;
Q5 If a student stops attending classes and a member of college staff telephones the
student to discuss his or her learning progress, can this be counted as guided
learning and be deemed the date of withdrawal?
A5 No. Learning must be specific to the course being studied. The telephone call
described here is assistance of a general nature and is not counted for planned
hours purposes.Q6 If a student stops attending classes and some time later the student is persuaded
to attend the institution to discuss his or her learning attendance, can this be counted
as planned hours learning and be deemed the date of withdrawal?
A6 No. As in the previous answer, learning must be specific to the course being
studied. The meeting described here is assistance of a general and administrative
nature.
Colette Cook
Rule Violation - PlanLearnhours_02 & 3
Created
Hi we had a learner who we continued from 2021 to 2122 however they never actually came back so were withdrawn in 2122 before the 6 week point. The PDSAT has generated the following:
Where a learner withdraws from any learning aims within the first six weeks of a study programme that is continuing from a previous year, the provider must update the annual planned hours to remove all of the hours within the funding year for these learning aims, except for any hours actually delivered within the first six weeks. For continuing study programmes, the six weeks are measured from the learner's first date of attendance, which might not necessarily be 1st August.
On the back of this I have changed the learning hours to ZERO but this has not generated the Rule Violation in the title above -
16-19 Study programme (Ex apprenticeships)
Any advice on how to clear this error? Thanks in advance