Kacie Robinson

VYED Portal Blank?

Created

Morning All, Has anyone logged in to VYED this morning and had no data available? We have a blank QAR, blank AF, blank FRMs etc.. ? Data was there Friday! 

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Chris Bradley

Blank at this end too!

Melanie Aspinall

Ours is blank too

Martin Outlaw

The provider name is blank, so no data.

Kacie Robinson

I've sent a query in but possibly just doing an update?

Christina Marfleet

mine is blank, just put a message on the pinned post by Paul (ESFA).

David Dalby

Ditto, and we have an inspection starting Tuesday...  Not sure if I can use excuse we couldn't access data to help anything!

Kacie Robinson

Anyone seen any updates about the error? They responded to my query with 'clear cache/cookies and use a different browser' as it appears to be working for them...

David Dalby

This is on front page so hopefully they now know it's not a cache/browser issue - however unlikely that was always going to be with so many affected.
"We are aware that some dashboards are appearing blank for some users - we are investigating and will resolve as soon as possible."

Poppy Carter-Mills

I've cleared cache and browsing history, tried Chrome and IE and my data is still missing, everything says 'blank'!

Henry Wish (ESFA)

Good afternoon all,

We are aware that some dashboards are appearing blank for some users - we are investigating and will resolve as soon as possible.

Thank you,

 Henry 

Sangita Dhar (ESFA)

The VYED Dashboard issue has now been fixed.

If you are still experiencing problems seeing your data or if you have any further queries, either post on Further Education and Training Providers area or submit a question using the contact us form