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Thanks Neil, glad to know I am not alone with this. The same happened for me as well, when I deleted the annotations, it deleted all of the returns I had uploaded and the reports as well, which isn't great.
I have uploaded everything again, and the annotations have still failed, but when I look at the reports half of them have pulled through, which makes me think it is a system issue, but I could be wrong.
I haven't heard back from the helpdesk, but had a play about with the system myself and I have gotten it to work. I had to delete the annotations that were on there (which deleted all of the info on the system) I then uploaded a new FIS file, added the annotations, and then added another FIS file (as you cannot add annotations without a file on there, but they then won't pull through until you add another file after the annotations are loaded) and it has worked and I am now able to annotate a new file.
Oh no, sorry to hear this hasn't worked, I did the exact thing last week, although first time I tried the FIS file failed, but I uploaded it again and it worked, I was able to get the annotations on Wednesday last week. I wonder if the system is just playing up? I haven't heard back from the helpdesk after reporting this to say it has been resolved.
I hope the tea helps, good luck!
Hi Angela,
Are you having issues getting them uploaded onto the PDSAT system? If so I have found this hit and miss, sometimes they fail and other times they don't. After uploading them I go back each time to make sure they have uploaded correctly, and if not then delete and re-upload. It is a pain, but after them not working a few times, I just check every time now to make sure all annotations pull through next time I run the report. I hope this helps.
Lisa
Hi Lisa, i have uploaded the R08 FIS file and then click onto the annotations tab and try to upload my Excel PDSAT with my annotations but nothing comes up to say its saved or any error message? I must be doing something wrong but have tried some many times without success.
thanks
Hi Angela,
I am sorry to hear this, I have only had issues with the excel file I have annotated failing to upload, not the issue of no upload at all.
I just go to the green add annotations box at the top, click on choose file, select the location I have it saved on my computer and then submit. It can take a while for it to upload (usually between 30 mins - 1 hr) and I then just check to make sure it hasn't failed, but it sounds like you aren't getting this far.
I am not sure what to suggest as I have always been able to upload the file, I presume it is nothing to do with the format as you have said it is an excel file, you should just be able to find it from where it is saved and be able to upload it.
Sorry I couldn't be more help here.
Thanks
Lisa
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PDSAT Annotations
Created
HI All,
Is anyone having issues uploading annotations to the new PDSAT system?
Myself and another user have tried uploading annotations the past few days, and the files fail every time we try to upload them, I don't know if it is an issue with our data or the system itself?
Thanks
Lisa