Andrew Dickens
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Andrew Dickens commented,
The learner satatus of Unconfirmed isn't what is impacting us. Some have confirmed some haven't. I believe the advice around the learner confirmation actually relates that the cohort approval. However, i cannot confirm this. Given the revenue potentially at risk/delayed by this, it is disappointing that we aren't receiving better updates from the department.
The learner satatus of Unconfirmed isn't what is impacting us. Some have confirmed some haven't. I believe the advice around the learner confirmation actually relates that the cohort approval. Ho...
Andrew Dickens commented,
Donna Allison. ours are the same. All the same employer. THis is the latest reply we received (yesterday) Thank you for contacting the Apprenticeship Service Support Team, my name is Angela The issue you have reported is a known problem affecting the Apprenticeship Service and therefore there is no additional information we can provide at this stage. Please be assured we are currently working to resolve this issue; however, we do not have an immediate fix that will resolve your incident, and this may take longer to resolve due to the complexity of the issue. We will contact you as soon as we have an update and can arrange a call if this is still needed. Thank you for your understanding. If you need help with anything else, you can: • search for help in the apprenticeship service at any time (https://help.apprenticeships.education.gov.uk/hc/en-gb) • email us on helpdesk@manage-apprenticeships.service.gov.uk • call us on 0800 0150 600 We are open from 9am to 6pm, Monday to Friday. Kind regards, Angela
Donna Allison. ours are the same. All the same employer. THis is the latest reply we received (yesterday) Thank you for contacting the Apprenticeship Service Support Team, my name is Angela The i...
Andrew Dickens commented,
We have around 10 starts currently impacted by this. We were told verbally yesterday that payment in these cases would not be impacted. However, that seems to be at odds with what was published last night.
We have around 10 starts currently impacted by this. We were told verbally yesterday that payment in these cases would not be impacted. However, that seems to be at odds with what was published l...