Sam Bern
Last activity
Member since
Votes
51
Subscriptions
37
Replies
Sam Bern commented,
With us it crashed when the total cost column was formatted as currency, when I changed that column format to numbers with no commas or decimal places in it, it worked. Was great being able to upload all the cohorts at once as opposed to one at a time.
With us it crashed when the total cost column was formatted as currency, when I changed that column format to numbers with no commas or decimal places in it, it worked. Was great being able to uplo...
Sam Bern commented,
We're looking into this at the moment, I understand that in March this was scaled back due to Covid. https://esfahelp.education.gov.uk/hc/en-gb/articles/360016887559-Cyber-security-essentials https://infrastructure.jiscinvolve.org/wp/2020/06/02/cyber-essentials-requirement-for-esfa-funding-the-story-so-far/ I'm sending in a request to clarify as there wasn't an announcement in the ESFA updates.
We're looking into this at the moment, I understand that in March this was scaled back due to Covid. https://esfahelp.education.gov.uk/hc/en-gb/articles/360016887559-Cyber-security-essentials https...
Sam Bern commented,
Not yet, just a similar email to what's been shared here saying their hoping to have it resolved by R09.
Not yet, just a similar email to what's been shared here saying their hoping to have it resolved by R09.
Sam Bern commented,
We've received a similar message today. Fingers crossed.
We've received a similar message today. Fingers crossed.
Sam Bern commented,
I was wondering if anyone in this thread, managed to resolve their errors by R08?
I was wondering if anyone in this thread, managed to resolve their errors by R08?
Sam Bern commented,
I was wondering if anyone involved in this thread managed to resolve the error before R08?
I was wondering if anyone involved in this thread managed to resolve the error before R08?
Sam Bern commented,
Donna Allison they have sent about 6 updates today. In one of them they confirmed that the learners were affected by the known issue. Have they been in contact with you to request the learner information? They asked at the ticket stage for UKPRN, Return month, ULN, Name, Surname, DOB, Apprenticeship standard name, Start date end date, employer name.
Donna Allison they have sent about 6 updates today. In one of them they confirmed that the learners were affected by the known issue. Have they been in contact with you to request the learner infor...
Sam Bern commented,
I've just had it confirmed that learners will not be paid if they have the dlock 2 error. As we don't receive notifications when cohorts get approved I can't confirm whether this applies to our learners. From the Apprenticeship support person. Unfortunately, the DLOCK is blocking the payments from being paid. The issue was resolved for approvals from 2nd April onwards (I do not have the time of day), however, anything approved between the 27th March and 2nd April would need to be data fixed which needs to be tested and actioned. There is no other workaround we would be able to apply.
I've just had it confirmed that learners will not be paid if they have the dlock 2 error. As we don't receive notifications when cohorts get approved I can't confirm whether this applies to our lea...
Sam Bern commented,
Sam Bern commented,
Ahh so it's just coincedence between my learners and Mark Fenwick. Thanks for checking!
Ahh so it's just coincedence between my learners and Mark Fenwick. Thanks for checking!