Gareth Luke
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Gareth Luke commented,
The solution I used before no longer seems to work. Things may be evolving due to switching to online. I have a copy fo the install file if you wish to give me your email?
The solution I used before no longer seems to work. Things may be evolving due to switching to online. I have a copy fo the install file if you wish to give me your email?
Gareth Luke commented,
Yes - sounds like the issue I was having. I had to right-click to copy the link and paste it into the URL bar. [image]
Yes - sounds like the issue I was having. I had to right-click to copy the link and paste it into the URL bar.
Gareth Luke commented,
Thank you - managed to get to a link that worked for us. Won't bore you all with the details.
Thank you - managed to get to a link that worked for us. Won't bore you all with the details.
Gareth Luke commented,
ok, if we record them on Zoom would this be satisfactory as opposed to signing paper / digital forms?
ok, if we record them on Zoom would this be satisfactory as opposed to signing paper / digital forms?
Gareth Luke commented,
Ok thanks, Martin, would be nice to get a reply though to my ticket. So what is likely to be the stance when inevitably a learner is ill or the employer/line manager cannot attend the 12-week review and it runs over the 12-week timeframe?
Ok thanks, Martin, would be nice to get a reply though to my ticket. So what is likely to be the stance when inevitably a learner is ill or the employer/line manager cannot attend the 12-week revie...
Gareth Luke commented,
Gareth Luke commented,
Ah ok - thanks, that explains our issue which we will not rectify.
Ah ok - thanks, that explains our issue which we will not rectify.
Gareth Luke commented,
What completion status should we be using for a learner with an Oucome Field of "8" if we are still awaitng result of EPA if not '2'?
What completion status should we be using for a learner with an Oucome Field of "8" if we are still awaitng result of EPA if not '2'?
Gareth Luke commented,
Hi Martin, Yes this was our understanding up to now. So the fact that the ESFA system kicked back an error for all code 8 learners, meaning we needed to add an 'achievement' date for the claim to be submitted without errors would suggest a glitch? We did not update the outcome to completed, they were left on the code 8 outcome but the system needed the date. We will see if we can resolve this month. I just wondered if anyone else had this issue this claim.
Hi Martin, Yes this was our understanding up to now. So the fact that the ESFA system kicked back an error for all code 8 learners, meaning we needed to add an 'achievement' date for the claim to b...