Amy Slater commented, 04 October 2022 08:17

Hey both, thanks for your reply.   We have been exporting them as they are now (paused) for months and have not had the money given back - this is why I was unsure of whether we should set them as live temporarily and then put them back as paused   Do you know why this wouldn't be coming through/what I can do to resolve this as the ESFA helpdesk have not been able to resolve this issue, but have confirmed that we are owed this money

1. Data lock

Hey both, thanks for your reply.   We have been exporting them as they are now (paused) for months and have not had the money given back - this is why I was unsure of whether we should set them as ...

Amy Slater commented, 03 October 2022 11:57

Hi Martin,   Thanks for this   Do you know how we could get the clawbacked money having made this mistake earlier this year?   Do we need to change them to live in order to get the money back or is there a different way of doing this?

1. Data lock

Hi Martin,   Thanks for this   Do you know how we could get the clawbacked money having made this mistake earlier this year?   Do we need to change them to live in order to get the money back or is...