Pippa Hayward commented, 03 February 2026 16:13

We have been getting constant timeouts across the apprenticeship service since Friday. Refreshing the page sometimes works, but creating cohorts has been next to impossible.

1. Issues with Apprenticeship Service?

We have been getting constant timeouts across the apprenticeship service since Friday. Refreshing the page sometimes works, but creating cohorts has been next to impossible.

Pippa Hayward commented, 03 February 2026 16:10

I contacted the helpdesk in december to ask when the manual option was being removed and they wouldn't say, not even an estimate. They did say the CSV option is staying indefinitely, though (thankfully).

1. Adding learners via ILR to DAS

I contacted the helpdesk in december to ask when the manual option was being removed and they wouldn't say, not even an estimate. They did say the CSV option is staying indefinitely, though (thankf...

Pippa Hayward commented, 13 June 2024 09:54

Thank you Ruth - not sure how I hadn't come across this article before!

1. COE that falls over 2 months but less than 30 days

Thank you Ruth - not sure how I hadn't come across this article before!