Joanne Newsome

FE Provider Dashboard

Created

Is anyone else having issues with the FE provider dashboard..... the one that shows the Apprenticeship Accountability Framework?

It was starting to update on Friday, I was hopeful this was for this current year, but this morning I am getting an error message:

'Unable to connect to the data model'

I am going to raise with the helpdesk, but wondered if anyone else was having the same issue?

Replies

No one has replied to this post.


Tracy Clement

Yes, I have the same issue.

Martin Locock

Yes me too.

Martin Outlaw

The FE Provider Dashboard is now working for me, and on R05 Data.

However, it seems that it is no longer possible to download the background learner data. One step forward as they say.

 

Martin Outlaw

The front page of the dashboard is still reporting R14 learner numbers, whilst stating it it R05.

The learner summary sheets do contain the R05 Data.

It still appears that the file submission date is being used to calculate the length of a planned break, and not the month end date despite assurance that it would be corrected; probably true of the Past Expected end date too, though I cannot verify as I have no borderline data.

 

Ben James

Martin Outlaw, did you by any chance ask the ESFA why you can no longer export the learner data? I was hoping it was just an error on the day, but it's still the case. Equal parts baffling and frustrating if they've decided to remove that feature. 

Perhaps you could confirm Henry Wish?

(Edited)

Martin Outlaw

Ben James, Thank you for your comment, as until now I was not aware if this was an issue for anybody else, or just something my end that was preventing the export option from being available. I am aware the Henry monitors the boards, and had heard nothing from him, so was worried that it was a local issue. I have now raised a query with the EFSA helpdesk.

I have also re-raised the query regarding which date is being used to calculate Past planned End date, and breaks in learning. I have been told that it is the ILR refence date, which to me means the month end, as per their example on the AFF guidance "ILR Reference date (e.g. 31/03/2022) for R08)", however they are clearly using the file submission date R05 2023/24 05/01/2024.

Joe McMahon

We currently have a query in about Planned Breaks and Withdrawals. We have found that withdrawing a learner from a Planned Break without them restarting cant be picked up by the QAR Technical Spec so they sit as an overdue break in learning before dropping off your data at the later of the Planned End Date or Actual End Date then add 1 year.

We currently have a Motor Vehicle apprentice who went on a planned break in 2021, but decided not to restart and withdrew in 2021 who is going to have an effect on 25/26 data due to the planned end being 24/25.   

(Edited)

Henry Wish (ESFA)

Good afternoon Ben James and Martin Outlaw,

 I have spoken with the FE Dashboard team. If you haven't already please submit a ticket via our online form and include specifics such as the exact page you cannot download from or which page is showing incorrect numbers. Please tag these with '19+ AAF VYED.'

Once we have this information we can look at finding a solution.

Thank you,

 Henry W

Henry Wish (ESFA)

Hi Ben James and Martin Outlaw

The development team have identified and corrected the issues reported. Please can you login and test this, all feedback is greatly appreciated.

 Thank you,

 Henry W

Martin Outlaw

Henry Wish

Thank you Henry, the ability to export the background data has been returned. (A ticket had been logged - CI-0248600 )

The query regarding which date are being used for the calculations is still outstanding (CI-0226427 )

I have just raised a query about the the home page of FE provider dashboard (prototype) - Apprenticeship Accountability Framework & the home page of FE provider dashboard are still showing the Learner numbers from R14, whilst displaying latest data provided on 26 Jan 2024 (R05).  (CI-0248984)