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Sam Bern

PDSAT.co.uk slow to load/not loading

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Is anyone else having issues with PDSAT.co.uk being slow to load or not loading? Taking me around 5 minutes to bring up the page, and get through the MFA.

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Henry Wish (DfE)

Hi Sam,

 Sometimes PDSAT can be slowed down due to heavy traffic. Should this issue persist longer than 3 hours please contact us via Home  - Customer Help Portal (education.gov.uk) and we can look into finding a solution.

Have a great afternoon.

Henry W

Sam Bern

Thanks Henry, managed to limp through, but took until now to do the work I need. Was hoping that after month end was a good time to work on it. But maybe it's not.

Henry Wish (DfE)

I can tell you Wednesday's have the most online traffic during the week. Close to a period end is the highest and fairly busy at the start of a new return. 

If it ever gets stuck please do let us know.

Cheers,

 Henry W

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