Nicole Campbell

FIS error

Created

None

Hi, i am trying to run a FIS report for PDSAT but keep getting the following message - Image attached. Is anybody else getting the same?

Replies

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Henry Wish (DfE)

Good morning Nicole Campbell,

 Please try the suggestions in this article:

Funding Information System Error – Customer help centre (education.gov.uk)

If that doesn't fix it please get in touch with us via Home  - Customer Help Portal (education.gov.uk) including a copy of the error log file located in the 'Logs' folder where you have FIS installed. 

Cheers,

 Henry

Jeanette Fullagar

Hello Nicole did you  manage to sort this - as I am having the same problem? 

I have checked the information given (Funding Information System Error) and I have sent in an enquiry to Customer Help Portal, but just wondered if you had sorted it in case you can shed any light on it? 

Many thanks

 

Nicole Campbell

Hi Jeanette, i did resolve the issue but i had to uninstall and reinstall...