Richard Clark
Last activity
Member since
Votes
2
Subscriptions
4
Activity overview
Richard Clark created a post,
App Service Issues
Afternoon all - I wonder if anyone else is having problems accessing parts of the App Service this afternoon? I am getting 'this site can't be reached' on my add new apprentices and view apprentice...
Richard Clark created a post,
EPA Resits/R14
Hi all, Can I just sense check around recording outcomes following a resit, please?We have a learner or two that unfortunately failed their EPA, but going to resit. My question is, if they do not ...
Richard Clark commented,
Hi Ben, We've checked all the details, including wh...
Hi Ben, We've checked all the details, including whether there was a need for a middle name to be added etc. Everything matches and is correct. The issue is, you don't get any information, apprenti...
Richard Clark created a post,
Confirm your apprenticeship details
Hi all, We're getting instances where new apprentices are reaching out to us because they can't confirm their apprenticeship details, and the App Service signposts them to us to resolve. The issue...
Richard Clark commented,
I'm insulted, Steve! Haha. ;-) Thanks for your res...
I'm insulted, Steve! Haha. ;-) Thanks for your responses, Gents. No price changes or anything of that type. We do have PMR records against the learners which weirdly is the date the App Service is...
Richard Clark created a post,
DLOCK07 Query
Hello! Hoping we can get some advice on a DLOCK issue that has perplexed me this week!We have two DLOCK7 errors pop up this month, which is usually fine and easy to resolve, but these two don't app...
Richard Clark commented,
Thanks Jean - glad in a way I'm not on my own with t...
Thanks Jean - glad in a way I'm not on my own with these issues today. Rich