Lisa Margach

R12 Apprenticeship Monthly Payment Report

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Is anyone else having issues with unexpected co-investments showing on their R12 Apprenticeship Monthly Payment Report.

We have had several learners who are with non-levy employers who where under 22 when they started showing both plus and minus co-investments due from the employer this month, when I don't think this is correct.

I have raised this with the helpdesk and it is currently with the technical team, but I have never had this many anomalies on a monthly report before and just wanted to know if anyone else has anything like this happening to them?

Thanks

Lisa

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Jessica De Melo

We had one of these too - really odd. We have been asked to share the ULN with the helpdesk so they can investigate further.

Lisa Margach

Thanks Jessica, glad to know it isn't just me having this issue, although sorry to hear you are having it also.

I got the same reply last week where they asked for the ULN as well.  Hopefully they can resolve this for us, as I have 4 learners I have found on the report in this situation now.