Lisa Margach

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Lisa Margach commented,

We have 55 learners currently held with this and I have checked and we have multiple learners showing as unconfirmed but they aren't showing as a data mismatch, unless it is just me?

We have 55 learners currently held with this and I have checked and we have multiple learners showing as unconfirmed but they aren't showing as a data mismatch, unless it is just me?

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Lisa Margach commented,

Hi All, I just wanted to share the below, this is the response I have just had from the technical team, I am not hopeful we will get a resolution today on this: [image]

Hi All, I just wanted to share the below, this is the response I have just had from the technical team, I am not hopeful we will get a resolution today on this:

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Lisa Margach commented,

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Lisa Margach commented,

Thanks, at least we aren't alone, would you mind saying who your provider is, I am just wondering if it is the same company as us, but no problem if you aren't able to say.  Also if I hear anything I will let you know.

Thanks, at least we aren't alone, would you mind saying who your provider is, I am just wondering if it is the same company as us, but no problem if you aren't able to say.  Also if I hear anything...

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Lisa Margach commented,

Unfortunately it is for apps only, there isn't an option for units, they put them on ILR submission only which does not help :( my concerns about not being able to process them have been logged!

Unfortunately it is for apps only, there isn't an option for units, they put them on ILR submission only which does not help :( my concerns about not being able to process them have been logged!

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Lisa Margach commented,

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Lisa Margach commented,

Thanks for the update on this, I will give it another try and keep everything crossed they clear.  Thanks again Steve

Thanks for the update on this, I will give it another try and keep everything crossed they clear.  Thanks again Steve